We do not accept returns for specially customized products. Upon receiving your order, please record an unboxing video. If the video shows any cracks, scratches, structural damage, or other issues with the doll's head, please contact our after-sales support at fancydolland@gmail.com to arrange an exchange.
Overview of Head without Faceup
Overview of Head with Faceup
This is the official Faceup showcase. The skin tone featured in the images is Mia White.
Faceup A
Faceup B
Faceup C
Faceup D
- Included Items
- Shipping & Return
- Notes
Included Items
- Official box
- Unique serial number tag
- Certificate
- Ear storage box
- Thick pads
- Thin pads
- Thank-you card
Shipping & Return
Shipping:
1. Standard shipping: Free shipping for all orders
2. Order handling time is 1 - 2 business day (Monday to Friday).
3. Generally, for items in stock, shipping takes 5-10 business days. For pre-sale items, it usually takes 10-15 business days. Please refer to the page for specific processing times.
Return:
We do not accept returns for specially customized products. Upon receiving your order, please record an unboxing video. If the video shows any cracks, scratches, structural damage, or other issues with the doll's head, please contact our after-sales support at fancydolland@gmail.com to arrange an exchange.
Notes
1. The doll is made from non-toxic resin molding material, which is resistant to yellowing and durable. To remove stains, use a Magic Eraser dampened with water.
2. When not in use, please store in a cool place and avoid prolonged direct sunlight exposure.
3. If you purchase a head with faceup, please note that each faceup design is hand-painted, which may result in slight variations from the images. We appreciate your understanding.
Customer Reviews
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M
I got both Dream and Raggy, and they’re just stunning! The resin quality is top-notch, and you can really feel the weight when you hold them. The head design and makeup details are so well done. Seriously, this is a purchase you won’t regret!
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Frequently Asked Questions
Do you accept return?
Do you accept custom orders?
Sorry, we currently do not support custom orders.
Is there a discount available?
We currently offer a 10% discount for new customers when you register and make your first purchase on our website. Please register and subscribe via our website footer to get your discount code.
Shipping and delivery time
1. Standard shipping: Free shipping for all orders
2. Order handling time is 1 - 2 business day (Monday to Friday).
3. Generally, for items in stock, shipping takes 5-10 business days. For pre-sale items, it usually takes 10-15 business days. Please refer to the page for specific processing times.
Can I buy the doll for little kids?
Our 1/3 BJD Heads are designed primarily for collectors and enthusiasts. Due to their delicate nature and small parts, we recommend them for individuals aged 14 and above. For younger children, we suggest exploring our range of more durable and age-appropriate dolls specifically designed for play.