We do not accept returns for specially customized products. Upon receiving your order, please record an unboxing video. If the video shows any cracks, scratches, structural damage, or other issues with the doll's head, please contact our after-sales support at fancydolland@gmail.com to arrange an exchange.
- Features
- Shipping & Return
- Notes
What Makes Our Eyes Stand Out
There are three main types of BJD eyes: glass, plastic, and resin. Glass eyes are clear and yellowing-resistant but lack variety. Plastic eyes are cheap but less realistic. Resin eyes offer diverse designs and great transparency, though they tend to yellow over time.
My resin eyes use a plaster base and are sealed with Japan-imported Padico Star Drop UV Resin, making them more resistant to yellowing while retaining the beauty and variety resin eyes are known for.
Shipping & Return
Shipping:
1. Standard shipping: Free shipping for all orders
2. Order handling time is 1 - 2 business day (Monday to Friday).
3. Generally, for items in stock, shipping takes 5-10 business days. For pre-sale items, it usually takes 10-15 business days. Please refer to the page for specific processing times.
Return:
We do not accept returns for specially customized products. Upon receiving your order, please record an unboxing video. If the video shows any cracks, scratches, structural damage, or other issues with the doll's head, please contact our after-sales support at fancydolland@gmail.com to arrange an exchange.
Notes
1. This listing is for a made-to-order pair of eyes in the size of your choice. Eyes are available in both standard iris size and small iris size (for certain sizes). Only one pair of eyes is included. The photos serve as examples of the eye color you will receive. Due to the handmade nature of these eyes, there may be slight variations from the photo, including minor imperfections. Please note that smaller eyes or those with small irises may have less detail compared to larger eyes or those with full-sized irises, due to the reduced surface area of the iris.
2. All resin eyes are handmade, and due to the craftsmanship, there may be minor imperfections such as bubbles, variations in iris density, misaligned pupils, color differences, and uneven curvature. However, we will make every effort to select a matching pair for shipping.
3. As handmade products are prone to imperfections, we strive to ensure there are no quality issues, but we cannot guarantee that each item will be identical (since handmade items cannot be mass-produced like machine-made ones). We appreciate your understanding.
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Frequently Asked Questions
Do you accept return?
Do you accept custom orders?
Sorry, we currently do not support custom orders.
Is there a discount available?
We currently offer a 10% discount for new customers when you register and make your first purchase on our website. Please register and subscribe via our website footer to get your discount code.
Shipping and delivery time
1. Standard shipping: Free shipping for all orders
2. Order handling time is 1 - 2 business day (Monday to Friday).
3. Generally, for items in stock, shipping takes 5-10 business days. For pre-sale items, it usually takes 10-15 business days. Please refer to the page for specific processing times.
Can I buy the doll for little kids?
Our 1/3 BJD Heads are designed primarily for collectors and enthusiasts. Due to their delicate nature and small parts, we recommend them for individuals aged 14 and above. For younger children, we suggest exploring our range of more durable and age-appropriate dolls specifically designed for play.